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As I was looking into new software to upgrade my edits with, I picked this up. It seemed to have what I was looking for on the audio side of the editing. It had a 30 day money back guarantee, so I thought I would try it so I didn't have to deal with free limitations.
As some of you may know, I will do audio replacement in many of my edits. To do that it is imperative that I have a clean readable audio waveform to be able to line up the ripped vocals with the original and be able to distinguish it from the wave with both vocals and music mixed in the proper version.
It turns out that the pattern they use is completely worthless (at least it was to me) so I requested a refund. I have been embattled with them for almost 2 weeks now over this. They are saying it is a technical issue that they need to resolve before they will refund me. I keep telling them it's not a technical issue, it's a design issue. So in short they are refusing to honor their own refund guarantee!
I write this because new and inspiring fan editors come here looking for guidance when they are trying to see what software they should use. I feel like this is important enough to warrant a post for at least a caution when trying new software.
As some of you may know, I will do audio replacement in many of my edits. To do that it is imperative that I have a clean readable audio waveform to be able to line up the ripped vocals with the original and be able to distinguish it from the wave with both vocals and music mixed in the proper version.
It turns out that the pattern they use is completely worthless (at least it was to me) so I requested a refund. I have been embattled with them for almost 2 weeks now over this. They are saying it is a technical issue that they need to resolve before they will refund me. I keep telling them it's not a technical issue, it's a design issue. So in short they are refusing to honor their own refund guarantee!
I write this because new and inspiring fan editors come here looking for guidance when they are trying to see what software they should use. I feel like this is important enough to warrant a post for at least a caution when trying new software.