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Article: Global Password Reset - Printable Version

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Article: Global Password Reset - TZLEDZEP22 - 03-14-2015

My IP address for my computer was banned when I tried to do this. All I need to do was to change my password.


Article: Global Password Reset - Marcus Andrews - 03-15-2015

I too am having that problem, I can't change my e-address-- clicking 'Save Changes' does nothing.
{btw, I have not changed my password; I have kept the one given by the global reset.}

SilverWook Wrote:I'd like to change my email, but it's not taking.

JEDIT:Nevermind. Got it all sorted out. Smile
How exactly did you 'sort it out'??


Article: Global Password Reset - Q2 - 03-15-2015

Marcus Andrews Wrote:I too am having that problem, I can't change my e-address-- clicking 'Save Changes' does nothing.
{btw, I have not changed my password; I have kept the one given by the global reset.}

Is this what you see?

[Image: se99ck.png]

If so you should enter your present (temp) password and then change your email beneath. If you're keeping the temp password then no need to add anything to the Edit Password section.


Article: Global Password Reset - Marcus Andrews - 03-15-2015

Thanx Q2 - yes, that's the page. It's not working for me: I put the {temp} password - which I plan to keep (unless I have to change it :? ) - I did NOT edit that password; put my new e-address; click 'Save Changes', and absolutely nothing happens. I have turned OFF adblocking, NoScript, Greasemonkey, and even hostfile blocking. Can I Reply to the global reset email, and request my address be updated by an admin?


Article: Global Password Reset - Q2 - 03-15-2015

Marcus Andrews Wrote:Thanx Q2 - yes, that's the page. It's not working for me: I put the {temp} password - which I plan to keep (unless I have to change it :? ) - I did NOT edit that password; put my new e-address; click 'Save Changes', and absolutely nothing happens. I have turned OFF adblocking, NoScript, Greasemonkey, and even hostfile blocking. Can I Reply to the global reset email, and request my address be updated by an admin?

Use the Contact Us form and include your username and current email address. In the body of the message tell us what you want your email address to be changed to and I'll take care of it manually.


Article: Global Password Reset - Marcus Andrews - 03-15-2015

Q2 Wrote:Use the Contact Us form and include your username and current email address. In the body of the message tell us what you want your email address to be changed to and I'll take care of it manually.
Thanx, I have done that now.


Article: Global Password Reset - Q2 - 03-15-2015

Marcus Andrews Wrote:Thanx, I have done that now.

Nothing has come through. Alright... send us an email at fe [at] fanedit [dot] org with the same info and see if that works. Sorry for the delay but for security we need to ensure the email addresses match up, so be sure to send the email from the address currently listed in your profile.


Article: Global Password Reset - SilverWook - 03-15-2015

Marcus Andrews Wrote:I too am having that problem, I can't change my e-address-- clicking 'Save Changes' does nothing.
{btw, I have not changed my password; I have kept the one given by the global reset.}


How exactly did you 'sort it out'??

I changed my password at the same time.


Article: Global Password Reset - Q2 - 03-15-2015

SilverWook Wrote:I changed my password at the same time.

Come to think of it that might be why. The new requirements are uppercase and lowercase letters and numbers. If you're leaving it the same it might be seeing there are no letters and not letting it take. Something to consider.


Article: Global Password Reset - emanswfan - 03-15-2015

Hmm, was wondering why I couldn't get onto this site in the last while.